Customer Service

Need help? Experiencing issues with your Lancer Tactical product? We recognize that our customers may need some assistance in choosing the right product or are experiencing an issue with their product. Worry less, as our knowledgeable customer service representatives are happy to offer professional advice, quotes and assistance over the phone. If you need information or advice on the latest Lancer Tactical products, or if you have any questions, please feel free to give our friendly experts a call at (888) 279-7776 or email info@lancertactical.com. Business hours of operation are 9am-5pm PST, Monday thru Friday (excluding holidays).

Technical Support

For technical support, questions regarding your Lancer Tactical product, or in of need of product service and repair - please fill out the services and repairs form below. Please, include your full name, email, model number, description of issue, and an uploaded image of your purchase receipt.

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*Please note that repair services that request replacement parts must have a valid warranty and must comply with our warranty guidelines to ship out, you can find our Warranty Registration HERE. Any replacement parts requested that do not register a valid warranty will be directed to our parts department which can be purchased for a fee.

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